Shipping & Returns
Shipping is within Australia only.
A flat rate of $15 applies to all orders.
Orders are shipped via regular Australia Post, Bruny Island Courier service and/or other suitable couriers. Due to our remote, island location, the next day delivery service is unavailable. Express Post is available at an additional cost. Please feel welcome to contact us to arrange express delivery.
Fragile items such as plants, pottery and glassware are available via courier only.
If an item is temporarily unavailable you will be offered a similar alternative or a refund.
Refund & Returns
The item must be faulty or incorrectly supplied. Proof of purchase must be provided plus an email request for refund within 7 days of receipt of item. The item must be returned before a refund is approved.
For all eligible refunds please return the product within 30 calendar days of your purchase. Once we receive, inspect and approve your items we will issue the refund via the same method used during your purchase. Credit card payments may take 5 - 10 business days.